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Amazon has tacked on a Whole Foods delivery fee. Add to cart?

by Amanda Peacher
Oct 29, 2021
Even the giant online retailer is feeling the high cost and slim margin of the grocery business.
"Grocery, in the best of circumstances, is a very low-margin business," says Sucharita Kodali, a retail analyst at Forrester.
Cindy Ord via Getty Images
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How HR mishaps left Amazon workers underpaid and out of jobs

by David Brancaccio , Rose Conlon and Meredith Garretson
Oct 26, 2021
Amazon workers lost pay and occasionally jobs due to mistakes by the company's employee leave system.
After Tara Jones, an Amazon warehouse employee in Oklahoma, reported money missing from her paycheck, an internal investigation revealed the problem had been going undetected for over a year.
Joseph Rushmore for The New York Times
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There's an industry that handles our returns, and it's not pretty

by Kai Ryssdal and Sean McHenry
Oct 19, 2021
Companies spend a lot of money processing those returns, and many items that are returned won't end up back on the shelf.
An Amazon delivery driver carries boxes into a van outside of a distribution facility in Hawthorne, California.
Patrick T. Fallon/AFP via Getty Images
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California looks to regulate work quota algorithms

by Meghan McCarty Carino
Sep 14, 2021
A measure to regulate Amazon's and other companies' use warehouse work algorithms is headed to Gov. Newsom.
A view of Amazon's current logo.
Philippe Huguen/AFP/Getty Images
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Employers' new strategy: Come for the work, stay for the college tuition

by Kristin Schwab
Sep 13, 2021
Big companies have started offering free tuition for workers on the front lines. Does it help with retention?
Companies like Target are offering free college to its workers.
Justin Sullivan/Getty Images
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Is Congress about to regulate Big Tech?

by Kai Ryssdal and Andie Corban
Jun 24, 2021
Axios reporter Margaret Harding McGill breaks down the antitrust bills moving through the House of Representatives.
Rhode Island Democrat David Cicilline is the chairman of the House Judiciary Subcommittee on Antitrust, Commercial and Administrative Law.
Drew Angerer/Getty Images
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What challenges face Amazon without Bezos at the helm?

by Sabri Ben-Achour , Erika Soderstrom and Daniel Shin
Jun 21, 2021
Brad Stone, author of “Amazon Unbound,” explains how Bezos shaped Amazon’s business and culture.
Bezos' personal dedication to innovation and obsession with preventing stagnation at Amazon influenced many of the company's successful projects, but also its failures and its problematic workplace culture.
David Ryder/Getty Images
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Is Amazon's high turnover a huge red flag or the secret to its dominance?

by David Brancaccio , Meredith Garretson , Rose Conlon and Daniel Shin
Jun 18, 2021
Inside the investigation into "the Amazon that customers don't see."
A sweeping New York Times investigation into Amazon's warehouses reveals high turnover, HR errors and worker frustration.
Chang W. Lee/The New York Times
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Amazon workers vote no on unionizing Bessemer, Alabama, warehouse

by Jasmine Garsd
Apr 9, 2021
The warehouse has been the site of a protracted, very public fight to organize.
A sign encouraging workers to vote in the union election hangs outside the Amazon fulfillment center in Bessemer, Alabama.
Patrick T. Fallon/AFP via Getty Images
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Amazon warehouse workers reject union bid in Alabama

by Associated Press
Apr 9, 2021
The union said it would file an objection with the NLRB charging the company with illegally interfering with the union vote.
The Amazon fulfillment warehouse at the center of a unionization drive on March 29 in Bessemer, Alabama.
Elijah Nouvelage/Getty Images
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