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COVID-19

As cities move to cap delivery app fees, some restaurants worry

by Meghan McCarty Carino
May 19, 2020
Some fear the apps will pass fees on to consumers, who might balk.
An Uber Eats delivery person in April. Some delivery companies say a decrease in fees they charge restaurants would be passed on to consumers.
Pascal Guyot/AFP via Getty Images
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Workplace Culture

"Tip baiting" is just the latest battle over tips among gig workers

by Meghan McCarty Carino
Apr 10, 2020
Gig platforms have long been ambivalent about encouraging tips that many workers depend on.
An Uber Eats delivery worker on March 19 in New York City.
Dia Dipasupil/Getty Images
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