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E-commerce

Direct-to-consumer models key to post-pandemic future for many British businesses

by Victoria Craig
Apr 21, 2021
Across Europe, e-grocery is booming. Companies that successfully pivoted want to hold onto this new slice of business.
Smith and Brock quickly pivoted its wholesale produce business to supply individual consumers during the UK's first lockdown in 2020. Now, it's a booming part of the business and one the company is looking to expand further in 2021. (Photo by Mark Case/Getty Images)
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Higher U.S. postage rates send vendors in China scrambling

by Jennifer Pak
Mar 9, 2021
The U.S. set higher postage rates last year. E-commerce sellers in China are still scrambling to deal with the change.
A seemingly small change like the U.S. raising postage rates for mail from abroad jolted Chinese firms that sell to Americans.
Peter Parks/AFP via Getty Images
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COVID-19

Online alcohol sales rise during the pandemic

by Scott Tong
Feb 12, 2021
What's on tap for American drinkers? Could be free delivery, one consultant says.
"Cocktails-to-go has been a great phenomenon," says Chris Swonger, CEO of the Distilled Spirits Council.
Dibyangshu Sarkar/AFP via Getty Images
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COVID-19

Will online shopping habits change after the pandemic passes?

by Mitchell Hartman
Feb 1, 2021
Amazon is well positioned to continue serving consumers who want to buy things like groceries and household goods online.
eMarketer projects that Amazon sold nearly half a trillion dollars worth of stuff in 2020.
Ina Fassbender/AFP via Getty Images
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Post-Christmas sales expected to disappoint retailers

by Erika Beras
Dec 25, 2020
Shops and malls could use a boost, but experts say that's not likely this year.
David Dee Delgado/Getty Images
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COVID & Unemployment

Holiday temp work down this year, even with a lot of e-commerce hiring

by Mitchell Hartman
Dec 24, 2020
Seasonal gains in temporary jobs are behind last year's pace.
Olivier Douliery/AFP via Getty Images
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As e-commerce booms, U.S. ports face traffic jams

by Justin Ho
Nov 23, 2020
A federal commission is investigating.
Containers are offloaded from a ship at the Port of Los Angeles, the nation's busiest.
Mario Tama/Getty Images
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COVID-19

How 3 small businesses are surviving the pandemic

by Sean McHenry
Aug 27, 2020
"Everything is interconnected," said Patty Delgado, CEO of Hija de tu Madre. "I think no business or no industry is totally immune to this."
Patty Delgado, CEO of Hija de tu Madre, at the e-commerce company's warehouse in downtown Los Angeles.
(Courtesy of Delgado)
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Inside a 6-hour e-commerce livestream in China

by Jennifer Pak
Jan 16, 2020
Eva Wang and Sam Tian quit their jobs to make a go of it selling on Alibaba's Taobao livestreaming service.
Sam Tian and Eva Wang during a livestream show. The couple quit their ad sales and teaching jobs last year to become Taobao influencers.
Courtesy of Sam Tian
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The Season

For retailers, holiday shopping was strong. But the way we shop is changing.

by Sean McHenry
Jan 6, 2020
We followed three small business retailers throughout the holiday shopping season. Here's the final word on how it went.
A UPS worker sorts packages to be loaded onto a delivery truck at the UPS sort facility in South San Francisco, California.
Justin Sullivan/Getty Images
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