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E-retail

For this entrepreneur, burnout inspired a new business

by Sean McHenry
Jan 28, 2022
For Los Angeles e-retailer Patty Delgado, the stress of running her first business inspired her to take a different approach with the launch a second.
Patty Delgado used her burnout as inspiration for a new e-retail brand.
Courtesy of Patty Delgado
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The Season

How much does the holiday retail season matter? Ask these retailers.

by Sean McHenry
Nov 25, 2019
Marketplace checks in with three small business retailers throughout the holiday season.
Inside of Dean's Sweets, which Kristin Thalheimer Bingham co-owns with her husband, Dean.
Melissa Mullen Photography
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Shelf Life

Running an online retail business in rural America

by Kai Ryssdal and Maria Hollenhorst
Mar 11, 2019
Jessi Roberts knows how it's done.
Online retailer Cheekys offers a monthly subscription service called "Chicks Fix" to their online customers.
Audrey Austin/Cheekys
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Returns are a holiday headache for retailers

by Marielle Segarra
Dec 28, 2018
When you return a gift to the store, it costs the retailer money to process your return and restock the item. And if you are returning it via mail, it’s an even bigger headache for the retailer.  Click the audio player above to hear the full story.
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What happens when a company like Amazon raises wages everywhere?

by Amy Scott
Oct 2, 2018
It puts some pressure on firms that might not be ready to raise workers' pay, one economist says.
A worker packs cat food at the Amazon fulfillment center in May in Aurora, Colorado.
Rick T. Wilking/Getty Images
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A mall in Montana lost its department store ... again

by Kai Ryssdal and Bennett Purser
Jul 30, 2018
When managing a shopping center, "every day is a fresh opportunity for creative problem solving."
People exit a subway into a Manhattan shopping mall on June 28, 2018 in New York City. The American economy showed the weakest performance in consumer spending in nearly five years new numbers from the Commerce Department show. Despite the drop in consumer spending, the gross domestic product (GDP) increased at a 2.0 percent annual rate in the January-March period to give a mixed picture on the state of the American economy.
Spencer Platt/Getty Images
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Online stores get physical

by Reema Khrais
Feb 16, 2018
Warby Parker plans to have nearly 100 brick-and-mortar stores by the end of the year.
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Amazon has another holiday for you

by Renata Sago
Dec 28, 2017
Amazon hopes for more spending and subscribers on “Digital Day.” Click the audio player above to hear the full story. 
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Marketplace Tech Blogs

After the cart is full: working in e-retail

by Molly Wood
Sep 21, 2017
We all order things online. Here is one person (and a bunch of robots) behind those orders.
Veronica Mena works for the e-retailer Boxed in its Union, New Jersey, warehouse.
Stephanie Hughes / Marketplace
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