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Malls

Department stores like Macy's rely on an old shopping model. Can they change?

by Kristin Schwab
Feb 27, 2024
In the age of globalism and online shopping, the department store’s strength — as a place for everything — has became its weakness.
Justin Sullivan/Getty Images
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"The Store"

The problem of "sameness"

by Ellen Rolfes
Jan 31, 2024
Why department stores struggle to retain relevancy.
Can you tell whether this photo was taken inside of a JCPenney? A Dillard's? A Macy's?
Jeenah Moon/Getty Images
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"People are feeling the pinch," Montana mall manager says

by Kai Ryssdal , Richard Cunningham and Andie Corban
Sep 12, 2023
We check in with Alana Ferko, manager of the Butte Plaza Mall, who tells us about vacancy rates and a few special guests.
"People are very good at patronizing, and I appreciate that. But it's not enough," says Alana Ferko of the Butte Plaza Mall's vacancies. "I mean, they're gonna put out the energy to come to the mall, we want it to be worth it." Above, a mall in Florida.
Joe Raedle/Getty Images
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Inside J.C. Penney's $1 billion plan to boost business

by David Brancaccio and Alex Schroeder
Sep 6, 2023
J.C. Penney CEO Marc Rosen tells Marketplace more about how the company will invest $1 billion in revitalizing business.
J.C. Penney's new business investment will go toward remodeling stores and improving online shopping and supply chain technology, among other things.
Justin Sullivan/Getty Images
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Are American malls back from the brink?

by Kristin Schwab
Aug 22, 2023
While the "malls are dying" narrative has has been prevalent for a while, foot traffic is up at shopping centers serving more affluent consumers.
Malls in more affluent, suburban settings are thriving, thanks in part to an influx of luxury brands.
Scott Heins/Getty Images
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In Butte, Montana, holiday shoppers "spent a lot, smiled a lot"

by Kai Ryssdal and Andie Corban
Jan 11, 2023
Mall manager Alana Ferko is coming off a strong holiday shopping season coupled with new business from a Hollywood production.
Frederic J. Brown/AFP/Getty Images
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How teen mall hot spot Claire’s went from bankruptcy to IPO filing

by Reema Khrais and Anais Amin
Aug 5, 2022
The chain has benefited from '90s fashion trends, a good supply chain and looking outside of malls, says Elizabeth Segran of Fast Company.
Claire's has a team of "trend spotters" who travel the world looking for the next popular thing, says Elizabeth Segran of Fast Company. 
David McNew/Getty Images
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Shelf Life

Rumors of the death of the American mall may have been greatly exaggerated

by Amy Scott and Richard Cunningham
Jun 27, 2022
In a new book, design critic Alexandra Lange describes how design played a major role in the shopping mall’s successes and failures.
Older malls that are dead or dying may offer communities and cities the chance to rethink the use of public space.
H. Armstrong Roberts/Retrofile via Getty Images
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Things are "awesome and amazing" at this Montana mall

by Kai Ryssdal and Andie Corban
Jun 16, 2022
Alana Ferko explains what's new at the Butte Plaza Mall.
Tim Boyle/Getty Images
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Mall-to-medicine transitions make health care more convenient for suburban patients

by Blake Farmer
Apr 13, 2022
With abundant parking and layouts that are easy to navigate, one-time shopping malls are attractive to some medical facilities looking to expand.
More than a decade ago, Vanderbilt University Medical Center moved 22 specialty clinics to a former mall, now taking up 440,000 square feet of One Hundred Oaks in Nashville.
Blake Farmer/WPLN News
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