In holiday shopping season, brick and mortar stores have Santa advantage

Nov 23, 2017
Macy’s flagship store in New York’s Herald Square now requires an online reservation for visits with Santa. “Santa’s a popular guy,” goes the explanation. Some 250,000 visitors come to Macy’s “Santaland” each year, according to the company. Santa visits are a big draw and can translate into big sales for retailers. Click the audio player above to hear […]

Food halls: the ritzier, foodier cousin of the suburban mall food court

Nov 9, 2017
Food halls are proliferating in cities big and small.

US retail is hurting, and your mall is probably feeling it

May 16, 2017
Brick-and-mortar stores are plagued by closures and job loss post-election.
People walk through a nearly empty shopping mall in Waterbury, Connecticut. 
Spencer Platt/Getty Images

Macy’s closings reflect new retail realities

Jan 5, 2017
These are tough times for department stores.

Flagship Westgate Mall reopens in Kenya

Jun 30, 2015
A year after a devastating terrorist attack, Nairobi's Westgate Mall is to reopen partially.

A mall in the middle of (what used to be) nowhere

Jun 16, 2014
Williston, North Dakota, is in the middle of an oil boom, but it doesn't have many stores or restaurants for a growing population.

The mall is dead, long live the mall

Jul 29, 2013
Shopping mall firms struggled during the recession and are still digging out.

For public good, not for profit.

'Dead malls' get new life

Jul 5, 2013
Shopping malls around the country are dropping like flies. Roughly a third have trouble keeping the lights on.

CEO Ron Johnson on revamping JC Penney

Feb 1, 2012
JC Penney CEO Ron Johnson, formerly of Target and Apple, explains how he hopes to move the company forward -- in part by looking back to the heyday of department stores.

Shopping mall vacancies slowly declining

Jan 9, 2012
Vacancies at malls were down at the end of 2011, in part because new construction has stalled.