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Online shopping

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PayPal makes huge bet on deal-hungry shoppers

by Kimberly Adams
Nov 21, 2019
The purchase of Honey Science Corp. for about $4 billion will provide customer behavior insights earlier in the shopping process.
The PayPal headquarters in San Jose, California, in 2018.
Justin Sullivan/Getty Images
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The Season

As online orders continue to grow, package theft rises

by Andy Uhler
Nov 13, 2019
As holiday shopping season ramps up, beware the porch pirates.
A new Amazon hub on the University of Texas at Austin campus is one of the ways companies, like Amazon, are trying to thwart package piracy.
Filipa Rodrigues for Marketplace
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WhatsApp's first foray into e-commerce

by Erika Beras
Nov 8, 2019
Facebook is hoping a new shopping feature might lead to a new revenue stream.
Justin Sullivan/Getty Images
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The Season

Are you ready to have your medication delivered by drone?

by Jack Stewart
Nov 6, 2019
Retailers want to gain support for drone delivery. Prescription medication might be a smart place to start.
A UPS drone carries a cardboard box from CVS to a customer.
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The Season

The most common scams in the U.S. involve online purchases

by Sabri Ben-Achour
Oct 28, 2019
Fraudulent ads on trusted platforms are fooling online shoppers. The Better Business Bureau has some tips.
Rip-off schemes involving investments, jobs and online shopping usually target younger people, says Emma Fletcher, senior data researcher at the Federal Trade Commission.
Matt Cardy/Getty Images
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Back-to-school shopping is moving online

by Erika Beras
Aug 6, 2019
One professor suggests kids are missing out on the "experiential dimension" of the start of a new school year.
Shoppers peruse notebooks and other back-to-school items in a Wal-Mart store in 2003 in Rolling Meadows, Illinois.
Tim Boyle/Getty Images
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How state treasuries have fared since Supreme Court ruling on online sales tax

by Erika Beras
Jun 21, 2019
Most online sales were exempt — until the justices said they weren't.
Packages rush by on a conveyor belt at a FedEx sort facility in Oakland, California.
Justin Sullivan/Getty Images
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For public good, not for profit.

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Cash-back shopping savings, but at what price?

by Rachel del Valle
May 24, 2019
Between the tendency to spend what’s recouped and the surrender of personal data, it’s worth thinking about the quid pro quo.
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Amazon sweetens Prime deal with one-day shipping

by Scott Tong
Apr 29, 2019
The company is trying to retain its competitive edge.
Leon Neal/Getty Images
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Returns are a holiday headache for retailers

by Marielle Segarra
Dec 28, 2018
When you return a gift to the store, it costs the retailer money to process your return and restock the item. And if you are returning it via mail, it’s an even bigger headache for the retailer.  Click the audio player above to hear the full story.
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