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Outsourcing

Zoom cashiers may signal a new era of digital offshoring and remote work

by Amy Scott and Sarah Leeson
May 27, 2024
With advancements in tech and AI, outsourcing looks different now.
Cashiers of the future may actually be taking your order from thousands of miles away.
Miguel Medina/AFP via Getty Images
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A 60-year-old program for workers hurt by globalization comes to a close

by Kai Ryssdal and Sarah Leeson
Aug 3, 2022
The Trade Adjustment Assistance program aids workers laid off due to trade competition. It stopped taking applications in July.
Towns with one main industry have been particularly hurt by globalization. Above, Steubenville, Ohio, sits near the Ohio River.
Rick Gershon/Getty Images
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Peloton focuses on where the money is: subscriptions

by Andy Uhler
Jul 12, 2022
The exercise company seeks higher margins in monthly subs as it outsources the manufacturing of its signature equipment overseas.
Peloton customers pay $40 to $50 for monthly subscriptions to get access to online workouts.
Joe Raedle/Getty Images
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Automation is replacing more workers than outsourcing, study says

by Scott Tong
Jun 17, 2021
New and better jobs could be created if we invest in breakthrough technologies that generate opportunities.
American workers replaced by automation may not have the same job prospects that displaced workers had in the past.
Dan Kitwood via Getty Images
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Workplace Culture

Lowe's outsources thousands of jobs to third-party contractors

by Meghan McCarty Carino
Aug 5, 2019
The hardware retailer announced thousands of layoffs this week, but the jobs aren't going away
Kevork Djansezian/Getty Images
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Marketplace Tech Blogs

An Indian tech company is hiring 10,000 workers in the U.S. Here's why.

by Molly Wood , Stephanie Hughes and Shaheen Ainpour
Jun 8, 2018
"The Trump factor has caused a lot of uncertainty" in IT, one writer says.
Manjunath Kiran/AFP/Getty Images
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How the video game industry outsources labor

by Lizzie O'Leary
Feb 9, 2018
And the market forces that drive that.
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Tech companies may start expanding overseas

by Nancy Marshall-Genzer
Feb 1, 2017
Companies could react to travel bans by expanding abroad. To get around any existing or future travel bans, tech firms are considering opening overseas branches, rather than scaling up in the U.S. Click the above audio player to hear the full story.
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Trump tweet exaggerates influence over Ford plant's fate

by Annie Baxter
Nov 18, 2016
Ford says it has no plans to shutter U.S. plants.
A view of the Lincoln MKC. 
Moses Robinson/Getty Images for Lincoln
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The Price of Profits

Why careers are gone, and jobs are going next

by Sarah Gardner
Jun 17, 2016
Job security erodes as companies get more work done with fewer "direct hires"
Car makers, both U.S. and foreign, rely partly on temporary workers in their U.S. assembly plants. Brian Gammey, Korisa Warlick and Steven Ferguson were hired as contract labor at the Nissan assembly plant in Smyrna, Tennessee. They now work union jobs at a GM plant.
Hayley Hershman
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