How the hospitality industry is trying to lure workers

May 31, 2021
Many are offering bonuses. Some are pounding the streets for leads. And potential employees suggest being nicer to workers.
A "Help Wanted" sign is posted beside coronavirus safety guidelines at a restaurant in Los Angeles on May 28.
Frederic J. Brown/AFP via Getty Images

From restaurant to office work –– one server's change of direction

May 28, 2021
We hear from Maria Barillas about how the pandemic drove her to start a new job.
Sebastien Salom-Gomis/Getty Images

Will happy hour make a comeback?

May 18, 2021
With many offices going fully remote or hybrid, happy hour has become a dead zone for bars.
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French hotels offer haute cuisine room service in COVID lockdown

May 18, 2021
With their restaurants closed, some hotels are giving patrons a chance to experience restaurant-style meals in their rooms.
A three-course dinner for two in your hotel room.
Laurent Jordan, courtesy Maison Albar Hotels - Le Pont-Neuf

Restaurants in Texas are finding it hard to attract staff

May 7, 2021
Restaurants across the state are in fierce competition for workers — most of whom, post-COVID-19, want safer and better-paying jobs.
“About 91% of restaurants report openings they can't fill,” said Emily Williams Knight with the Texas Restaurant Association.
Joe Raedle/Getty Images

Health risks, low pay affecting fast-food workers' appetite for jobs

Apr 29, 2021
Restaurant chains, including Taco Bell, Chipotle and McDonald’s, are going on hiring sprees. Will the labor force respond?
Fast-food restaurants, including Taco Bell, Pizza Hut and McDonald's, line the streets in South Los Angeles.
David McNew/Getty Images

Fast-food loyalty programs have grown during the pandemic

Apr 28, 2021
Companies are competing with one another — and delivery apps — for your data.
Starbucks costumers who signed up for the loyalty program have bolstered the company's sales in the past year.
Mandel Ngan/AFP via Getty Images

For public good, not for profit.

Some industries still have a long way to go to recover from the pandemic

Apr 6, 2021
But in the public sector, and especially education, jobs may come back soon because of money in the latest COVID relief package.
The industries that have the furthest to go are ones you'd maybe expect: leisure and hospitality, accommodations, food services and restaurants.
Daniel Slim/AFP via Getty Images

Starbucks turns 50 after year of pandemic challenges

Mar 30, 2021
Starbucks has become a place to meet, work or grab a cup of coffee. But that became a harder sell during the COVID-19 pandemic.
Starbucks' last report of quarterly results showed same-store sales down about 5% in the U.S.
Loic Venance/AFP via Getty Images

How will restaurants attract people dining out again?

Mar 25, 2021
The challenge for bigger restaurant chains will be how to differentiate themselves from other brands to bring in business.
"I think a lot of restaurant brands, particularly full-service brands, have a once-in-a-lifetime opportunity to reinvent themselves effectively," said R.J. Hottovy, a restaurant analyst at Aaron Allen & Associates.
Frederic J. Brown/AFP via Getty Images