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Restaurants

For restaurants, tough pandemic decisions are starting to pay off

by Justin Ho
Jun 1, 2021
Restaurants had to make hard choices over the last year to stay alive –– choices that, it turns out, made them more efficient.
Restaurant owners have had to let go of many employees, but they've also made their production processes speedier and with less employee-customer contact. Which of these changes will stick?
Patrick T. Fallon/AFP via Getty Images
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Inside a “ghost kitchen” with Kitchen United

by Kai Ryssdal and Maria Hollenhorst
May 27, 2021
Delivery-only restaurants are on the rise. Here's what a virtual food hall looks like.
A customer picks up a takeout order at Kitchen United’s pickup center in Pasadena, California where multiple restaurants share one storefront and fill takeout and delivery orders only.
Maria Hollenhorst/Marketplace
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Hotels try to follow restaurants' lead and hook consumers on QR codes

by Scott Tong
May 6, 2021
Will the QR code stick around in the long run? Perhaps, if users find the information the codes deliver useful.
From marketing to menus, QR codes have gained traction since the beginning of the pandemic.
Cameron Spencer/Getty Images
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COVID-19

More restaurants paid April rent, but minority-owned businesses still lag behind

by Kristin Schwab
Apr 21, 2021
More than half weren't able to pay rent this month.
The number of restaurants that didn’t pay rent in April was down to 35% from 63% the month before. But the data also shows minority business owners are still lagging behind.
Joe Raedle/Getty Images
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Are the businesses that made it this far safe?

by Kristin Schwab
Apr 19, 2021
Mostly yes, an economist said. But that doesn't mean there won't be more hurdles, even as business conditions improve.
As the pandemic wanes, restaurants are seeing more customers. For some, staffing is a challenge.
Arturo Holmes/Getty Images
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COVID-19

Restaurants struggle to recruit enough staff to reopen

by Kristin Schwab
Mar 25, 2021
Turnover is normal, but this hiring season is definitely different.
Yes, restaurants are reopening, but hiring presents a new hurdle.
Drew Angerer/Getty Images
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Are New Yorkers ready to go out for dinner and a movie?

by Jasmine Garsd
Feb 25, 2021
There is pent-up demand and cash. A lot of people who haven't lost their jobs also haven't been spending money.
Will there be a generational gap between who ventures out to dine and who be stays in and uses a delivery app?
Spencer Platt/Getty Images
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COVID-19

Bars and restaurants brace for Super Bowl Sunday

by Kristin Schwab
Feb 4, 2021
Curfews, cold weather and capacity restrictions are turning business on its head.
This year's Super Bowl viewing experience will be a far cry from last year's revelry in packed sports bars.
Phillip Pacheco/Getty Images
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COVID & Unemployment

California restaurants can reopen, but owners are wary

by Jasmine Garsd
Jan 26, 2021
Restaurateurs welcome the policy shift, but some are worried that it might be temporary and some are frustrated with the lack of advance notice.
Lack of staffing due to COVID-19 has become the norm for many businesses.
Valerie Macon/AFP via Getty Images
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COVID-19

The challenges of opening a restaurant during a pandemic

by David Weinberg
Dec 24, 2020
For one LA restaurateur, it was a significant investment at a risky time, but starting a business in his old neighborhood meant a lot to him.
Restaurateur Gabriel Paredes and his staff transformed the parking lot behind the restaurant into an outdoor dining space with wood walls and multiple levels.
Richard Hozack
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