Were retail jobs always low wage, with few benefits?

Feb 9, 2018
A brief history of retail work in America.
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The financial reality facing America's 16 million retail workers

Jan 29, 2018
A lot of retail workers have to use credit cards and borrow money from family members to meet basic expenses.
A female Wal-Mart employee walks through a parking lot as she returns to work at a Wal-Mart store June 23, 2004 in St. Charles, Illinois.
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The convenience store of the future is always watching

Jan 24, 2018
Sure, no lines sounds great, but is being constantly monitored worth the trade-off?
Shoppers scan the Amazon Go app on their mobile devices as the enter the store Monday in Seattle. Amazon opened the cashier-less store to the public after more than a year in beta.
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Credit card companies make it easier to return unwanted goods

Jan 10, 2018
Return season is upon us, and one out of four people is expected to return a holiday gift, according to a new survey from Wallethub. But what if that holiday gift you bought for yourself turned out to be the mistake and the window for returns has closed? Your credit card just might be able […]

Are fulfillment center jobs a good fit for laid-off retail workers?

Jan 5, 2018
They pay better, but require different skills.
Workers pack and ship customer orders at the 750,000-square-foot Amazon fulfillment center in August in Romeoville, Illinois.
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As retailers shutter stores, mall operators fight back

Jan 3, 2018
This year could see thousands of additional store closures in malls across the country, according to a new study from commercial real estate company Cushman & Wakefield. That’s on top of some 9,000 store closings last year. Mall operators are trying a variety of options to secure their own future. Click the audio player above […]

For public good, not for profit.

The retail industry got a gift this holiday season

Jan 2, 2018
Retailers posted strong sales in late 2017, despite the growth of online shopping.
 “2017 was a real rocky road for a lot of retailers, especially in the apparel sector,” says Elizabeth Holmes, who covers retail. Above, Christmas Eve shoppers in New York City in 2015.
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Why the retail apocalypse isn't being taken seriously

Jan 2, 2018
The number of retail workers far exceeds the number of coal miners or recent manufacturing employees, points out Columbia University professor Mark Cohen.
Shoppers are packed into Tysons Corner Center, a mall in suburban Washington.
Brendan Hoffman/Getty Images

Amazon has another holiday for you

Dec 28, 2017
Amazon hopes for more spending and subscribers on “Digital Day.” Click the audio player above to hear the full story.