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Retail

It’s the week of epic returns. And, stores hope, added sales

by Renata Sago
Dec 27, 2017
The National Retail Federation estimates that 11 percent of online purchases will be returned this year. Even though more people are buying online, they are more inclined to make in-store returns, which brick-and-mortar stores hope will translate into added sales.  Click the audio player above to hear the full story. 
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Holiday shopping reflects our personal economy

by Adriene Hill , Hayley Hershman and Sean McHenry
Dec 26, 2017
When we feel secure with our finances, we're more likely to splurge on that hot new toy.
Drew Angerer/Getty Images
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Stores switch holiday sales strategy

by Nancy Marshall-Genzer
Dec 22, 2017
You’ve waited until the last minute to do your Christmas shopping. It’s too late to order stuff online and get it by Christmas Day so you have to head to the mall. Brick-and-mortar stores have the advantage now. And they may not be offering the best last-minute deals.  Click the audio player above to hear […]
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Retailers rethink physical stores as online shopping grows

by Aaron Schrank
Dec 19, 2017
Retailers are shrinking stores and making them more interactive to make them more attractive to customers.
Nordstrom Local opened in Oct. on Melrose Place in West Hollywood, California. 
Courtesy of Nordstrom
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Holiday catalogs boost online sales

by Kimberly Adams
Dec 12, 2017
Most of us do our holiday shopping online, but those catalogs keep coming. That’s because stores see a role for the glossy catalogs. Click the above audio player to hear the full story.
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Despite high interest rates, people still sign up for department credit cards

by Erika Beras
Dec 11, 2017
Department store credit cards, which tend to have high interest rates, have fallen out of fashion. But for some with bad credit, they are the only option.
Credit cards are pictured, on February 5, 2013 in Rennes, western France.
DAMIEN MEYER/AFP/Getty Images
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Is 18 to 34 still the most coveted demographic?

by Ryan Kailath
Dec 8, 2017
Our reporter confronts his fears of aging out of the most valuable advertising demographic.
Mike Hewitt / Getty Images
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What happens when a town loses its only grocery store?

by Marielle Segarra
Dec 6, 2017
You may think of food deserts as an urban phenomenon. But they exist in rural towns too.
Chip Somodevilla/Getty Images
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Claire’s looks for some sparkle in its third-quarter earnings

by Molly Wood
Dec 6, 2017
A drop in mall foot traffic has the retailer on the ropes.
 People pass a Claire's store on January 12, 2010 in the Hollywood community of Los Angeles, California. 
David McNew/Getty Images
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Big Lots reports earnings as stores get a makeover

by Renata Sago
Dec 1, 2017
There’s competition for shoppers who want a greater variety of cheaply priced goods.
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