Ringing in the holiday season with consumer sentiment at a 6-month low

Nov 10, 2023
The latest consumer survey from the University of Michigan shows that sentiment dropped for the fourth straight month.
Through lockdowns and supply chain snarls, inflation and interest rate hikes, consumer spending has remained resilient.
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Big box stores go big on renovations to tempt shoppers

Nov 7, 2023
They're trying to stay ahead of what customers, now used to online convenience and speed, expect from a retailer.
Endless aisles are Walmart’s strength — but also its weakness.
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UPS moves further into "reverse logistics" with purchase of Happy Returns

Oct 30, 2023
Delivery giant grows its network of sites where customers can send back packages by adding 10,000 Happy Returns drop-off locations.
Expanding its network of drop-off locations promises to boost the efficiency of UPS' package pickup operation.
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The shortcomings of self-checkout

It's not saving retailers as much money as promised, says Amanda Mull of The Atlantic. And it doesn't always make customers' shopping trips easier.
Big retailers are finding that they often need to increase their staffing at self-checkout areas because of difficulties with the technology.
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October, that magical time of year when holiday shopping begins

Oct 12, 2023
Companies like Target, Walmart and Kohl’s held sales this week aimed at holiday shoppers, and Amazon just wrapped up its second Prime Day event of the year.
While stores might not have holiday decorations up yet, multiple retailers have sales running aimed at enticing (early) holiday shoppers.
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Commercial warehouse use expands at fast pace

Oct 3, 2023
Transportation and warehousing data shows second month of growth. Firms try to fine-tune planning in wake of supply chain snarls.
In recent years, erratic supply chain conditions have frustrated companies trying to plan how much inventory to store in warehouses.
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Amazon desperately seeks seasonal workers while other retailers hold back

Sep 20, 2023
That could mean that holiday hiring will be slower this season, says Andy Challenger of Challenger, Gray & Christmas.
Retailers are still figuring out how to staff warehouses and stores as consumers switch between shopping in person and online and using curbside pickup, says analyst Jessica Ramírez.
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For public good, not for profit.

Is retail theft really rising?

Sep 11, 2023
Retailers want stiffer sentences for what they say is rising theft. But the data isn't clear, says Nicole Lewis of The Marshall Project.
Retailers are locking up some items on shelves to prevent theft.
Angela Weiss/AFP via Getty Images

Retail inventories have dropped. But discounts might stick around.

Aug 16, 2023
Over the last year, many retailers have been successfully using discounts to purge their excess inventories. Now, retailers might use discounts to lure skittish consumers.
Target announced its inventories were down 17% from last year.
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Retailers brace for more supply-chain woes as Teamsters threaten a strike against UPS

Jul 24, 2023
The last strike occurred more than 25 years ago — before the delivery business exploded. The current contract expires next week.
UPS workers at a recent Teamsters rally in Los Angeles. Without a labor contract, workers could go on strike as soon as next week.
Frederic J. Brown/AFP via Getty Images