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Service workers

Settling the Bill

When — and how much — should I be tipping these days?

by Sabri Ben-Achour , Meredith Garretson and Alex Schroeder
Sep 20, 2023
Expectations around tipping have changed in the last several years. Here's what to know.
Maybe the standard 15% or 20% tip on table service hasn't really changed, but what about takeout, delivery and the rest of it?
Alex Potemkin via Getty Images
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Settling the Bill

The tipped minimum wage has origins in slavery

by Sabri Ben-Achour and Erika Soderstrom
Sep 19, 2023
And that legacy means a worker can be paid as little as $2.13 an hour at the federal level.
Nikola Stojadinovic via Getty Images
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Report shows that for shift workers, schedule uncertainty destroys peace of mind

by Amanda Peacher
Feb 3, 2022
It also means they can't always make enough to cover basic costs.
Women and workers of color are more likely to work in the service sector and feel the effects of last-minute schedule changes. Above, fast food workers prepare tortillas in a Texas restaurant.
Joe Raedle/Getty Images
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United States of Work

Why this longtime bartender quit the service industry

by Kai Ryssdal and Maria Hollenhorst
Dec 2, 2021
Neil Cairns of Oregon has been on an employment roller coaster the past two years. Now he’s trying something new.
Economists and central bankers abound are watching today's jobs report to get a gauge on inflation.
Photo by Thomas Patterson for Marketplace
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The return of tourists to Maine takes a toll on restaurant workers

by Robbie Feinberg
Aug 23, 2021
Some restaurants in the state are boosting wages and benefits to bring workers back.
Bartender Hayley Wilson prepares a drink at the Portland Hunt & Alpine Club in Portland, Maine.
Robbie Feinberg/Maine Public Radio
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COVID & Unemployment

New report says 12 million jobless workers are about to lose unemployment benefits

by Nancy Marshall-Genzer
Nov 18, 2020
In just 38 days, 12 million jobless workers will lose their benefits. Talks on another relief bill have stalled in Congress.
The restaurant and hospitality industries have experienced plenty of turnover.
Nicholas Kamm/AFP via Getty Images
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COVID-19

America's lack of sick leave is a problem in COVID-19 outbreak

by Meghan McCarty Carino
Feb 26, 2020
About a third of workers in the U.S. don't have sick days, and many that do don't use them.
A woman wears a medical mask while waiting at Los Angeles International Airport on Feb. 2.
David McNew/Getty Images
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Millions more white-collar workers could get overtime

by Nancy Marshall-Genzer
May 16, 2016
The Labor Department wants to close the wage gap for nearly 5 million employees.
Workers currently don't get overtime if they're managers or administrative workers making at least $23,660 a year.
Startup Stock Photos
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What $5 more an hour could buy a low-wage worker

by Marketplace Contributor
Dec 11, 2012
Fast food employees picketed in New York for a raise to $15 an hour. What difference would that make?
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