More trouble for iconic retailer Sears

Mar 22, 2017
In a financial filing on Tuesday, Sears said “substantial doubt exists related to the company’s ability to continue as a going concern.” The announcement hit the company’s shares hard. Sears reported a loss of more than $2 billion in 2016. What does this disclosure mean for the retailer and is there any hope of a […]

Which way now for Ralph Lauren?

Feb 2, 2017
Stefan Larsson was supposed to help Ralph Lauren compete better in a fast-moving retail environment. His departure, less than two years into the job, raises big questions about the company’s strategy going forward.

Wal-Mart changes tactics to compete with Amazon Prime

Feb 1, 2017
After launching less than a year ago, Wal-Mart is ending ShippingPass, a membership program meant to compete with Amazon Prime. In its place, Wal-Mart will now offer two-day free shipping on purchases over $35. But the company will have a lot of ground to make up as Amazon branches out into markets beyond retail. Click […]

How some retailers are tracking you as you walk down their aisles

That coupon for tissues you just found on your phone? That wasn't an accident.
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Fast shipping and now fashion from Amazon

Jan 9, 2017
When you think of Amazon.com, fast shipping may come mind, but does fashion? The equity research firm Cowen and Company estimates that Amazon’s share of the apparel and accessory market last year was 6.6 percent and will keep climbing.  And the retail behemoth has been developing several in-house brands, for items like kids’ clothing and men’s […]

Macy’s closings reflect new retail realities

Jan 5, 2017
These are tough times for department stores.

Ten percent of holiday gifts end up getting returned

Dec 27, 2016
But retailers might actually want you to return gifts
Jack Taylor/Getty Images

For public good, not for profit.

Retailers brace for return fraud in the holiday season

Dec 26, 2016
Fraudulent schemes include "wardrobing" and the return of shoplifted items.
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Flexible return policies can lead to fewer returns

Dec 22, 2016
Customers associate the quality of a return policy with the quality of the store
Shoppers at Target in Los Angeles. 
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On the avenues, holiday windows with attitude

Dec 20, 2016
Manhattan department stores update window displays to lace nostalgia with attitude.
People wearing Santa Claus hats walk in Times Square on December 24, 2015 in New York City.
Kena Betancur/Getty Images