For this British travel agency, furloughs offered a lifeline

Sep 24, 2021
As the United Kingdom's furlough program comes to an end, travel agent Claire Moore faces tough decisions on how to bring her employees back to work.
The United Kingdom's furlough program covers up to 80% of the salary of workers if companies kept them on payroll, rather than laying them off.
Ina Fassbender/AFP via Getty Images
People walk through a terminal at John F. Kennedy Airport (JFK) on Jan. 31, 2020 in New York City.
Spencer Platt/Getty Images

Travel slowing as Labor Day nears

Aug 30, 2021
The late-summer slowdown could delay full recovery for the industry.
A Turkish Airlines plane is seen at the Miami International Airport in June 2021. Airlines are largely viewing spread of the delta variant as having a short-term impact, industry experts say.
Joe Raedle via Getty Images

How a travel agency is bouncing back from a devastating year

Aug 11, 2021
Denver travel agent Sarah Fazendin says clients are spending more on extras than they would have before the pandemic.
Sarah Fazendin, owner of Videre Travel, a Denver-based travel agency, with her family at Machu Picchu in Peru. Her business has seen a massive uptick in travelers looking to navigate changing COVID restrictions.
Courtesy Sarah Fazendin

Canada reopens its borders to the U.S., a rich tourism market

Aug 10, 2021
What does it mean that Canada's border is back open while the U.S. stays closed, at least for now?
The U.S.-Canada border Windsor Tunnel Port of Entry as shown on August 9, 2021 in Detroit, Michigan. Canada has opened its border to vaccinated U.S. tourists this week, though the U.S. has yet to return the favor.
Matthew Hatcher via Getty Images

This summer on Cape Cod, longer lines and help wanted signs

Jul 30, 2021
Almost every restaurant and business is understaffed this summer. At the same time, there are more tourists on the Cape than ever.
At Mac’s on the Pier in Wellfleet, waiting in line has always been part of the experience. But according to the owner, waits have peaked from an hour and a half to five hours this summer.
Samantha Fields

In France, consumers and business owners react to new "health pass"

Jul 30, 2021
The health pass requires people to show proof of vaccination before going into cafés, restaurants and bars, among other venues, along with some forms of transportation.
A man shows his health pass to a vendor before sitting at a coffee shop in Benerville-sur-Mer on July 27.
Sameer Al-Doumy/AFP via Getty Images

For public good, not for profit.

Some smaller airports are facing a jet fuel shortage as air travel picks up

Jul 28, 2021
Aircraft fighting wildfires are increasing demand, too, but the real problem is a shortage of truck drivers capable of delivering fuel.
A worker monitors a fueling hose as he pumps fuel into a plane in 2008 at Oakland International Airport in Oakland, California.
Justin Sullivan via Getty Images

Airlines now have enough passengers, not enough crew

Jul 16, 2021
"It went from a lack of demand from passengers to a lack of supply for pilots overnight, like a light switch," a pilot says.
A pilot walks through LaGuardia Airport in New York before the Fourth of July weekend. While Americans are traveling again, airlines are struggling to train and retrain staff.
Spencer Platt via Getty Images

Cruise ships, eager to sail, offer free trial voyages

Jun 18, 2021
The CDC is requiring U.S. cruise operators to test safety protocols on volunteer passengers.
The CDC is requiring U.S. cruise operators to run “trial voyages” to test COVID-19 safety protocols on volunteer passengers.
Apu Gomes/AFP via Getty Images