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Work culture

Sociologist explains how the workplace can uphold racist practices

by David Brancaccio and Erika Soderstrom
Oct 17, 2023
Overt racism in the workplace is illegal, but that doesn’t mean work is equitable.
Professor Adia Harvey Wingfield discusses how the gray areas of work can harm people of color.
Courtesy Harvey Wingfield
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Has "unusually high call volume" become the norm for customer service?

by Savannah Maher
Jul 27, 2023
Service lines were swamped early in the pandemic, and many overseas call centers shut down. Companies want you to go online instead.
“Please remember there’s another human being on the other end of that phone,” said one customer service representative.
Richard Pohle/WPA Pool via Getty Images
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People really hate the way we talk at work

by Andie Corban and Kai Ryssdal
Feb 27, 2020
Office-speak can be both annoying and convenient, said The Atlantic's Olga Khazan.
A London office building in 2013.
Oli Scarff/Getty Images
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This consulting company is the best place to work for, according to Glassdoor reviews

by Janet Nguyen
Dec 4, 2018
Bain & Co. took the top spot, a title held by Facebook the previous year.
Courtesy of Sarah Stoddard/Glassdoor
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Marketplace Tech Blogs

Are narcissistic CEOs bad for business?

by Molly Wood
Oct 15, 2018
Chief executives high on the narcissism scale may interview well, but flail long term.
ThoroughlyReviewed/Visual Hunt
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We're taking a lot of work home with us, a RAND study finds

by Mitchell Hartman
Aug 14, 2017
More than half of those surveyed use personal time to meet employers' demands.
JOHANNES EISELE/AFP/Getty Images
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For companies, bad reputations come at a cost

by Jana Kasperkevic
Jul 21, 2017
Most people don’t want to work at companies with bad reputations — unless they get a big paycheck.
It would take more than a 50 percent pay bump for people to go work at a company with a bad reputation.
Karen Bleier/AFP/Getty Images
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For public good, not for profit.

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Do open-space offices really make us more productive?

by Adriene Hill and Jana Kasperkevic
Jun 19, 2017
In the world of open-space offices, we need to change how we talk about productivity.
The new Apple Park campus in Santa Clara Valley comes with a great view, but will it lead to more collaboration and productivity?
Courtesy of Apple
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Amazon's company culture: innovative or punishing?

by Kai Ryssdal
Oct 19, 2015
Retailer is known for hard-working employees and 'unreasonably high' standards.
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Final Note

Work hangovers cost billions in productivity

by Kai Ryssdal
Oct 16, 2015
All your crazy keggers are taking a toll on the economy.
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