Stories Tagged as
Yelp
6 p.m. dinner reservations are losing their stigma
Sep 22, 2023
People are eating earlier everywhere, according to data from Yelp. Lifestyle changes are part of the reason.
Consumers' "revenge reviews" have been rising since the pandemic
by
Matt Levin
Mar 9, 2023
Many with serious gripes about goods or services post their complaints on social media, according to the National Customer Rage Survey.
Yelp will flag businesses where customers and employees report racism
by
Erika Beras
Oct 9, 2020
The labels could change consumer behavior, but they could also run into a number of problems.
Restaurant owners to Yelp reviewers: Be considerate!
Jul 16, 2020
During the pandemic, a bad Yelp review hurts more than ever.
The business of designing a restaurant for Instagram
by
Eliza Mills
Sep 7, 2017
Looking good pays off.
Yelp ratings may be predictor of how restaurants fare after a minimum wage increase
Aug 2, 2017
What determines whether a restaurant stays open after a minimum wage hike? New research suggests it could be customer satisfaction levels, as measured by Yelp.
Shareholders' review of Yelp? Not five stars.
by
Gigi Douban
Jul 29, 2015
The platform's stock sank 25 percent after a second disappointing earnings report.
For public good, not for profit.
A food critic's power in the Internet age
by
Sam Harnett
Jan 6, 2015
One negative restaurant review in a newspaper can do more harm than you might think.
New law cracks down on businesses that ban bad reviews
by
Stan Alcorn
Sep 17, 2014
A new law stops businesses from banning customers from posting bad reviews online.
Yelp gets a positive review from the courts
by
Kai Ryssdal
Sep 4, 2014
The company wins big on extortion claims.